Dedicated Multi-lingual International support team
- We have a talented and experienced team to help you to introduce Glasdon products into your business with minimal delay and effort. Our assistance doesn't stop there. Our team is on hand to help you continue expanding your business in the years ahead.
- Available by telephone, Livechat and email, we are available to assist wherever you are.
- Comprehensive training facilities are available at our headquarters. You are welcome to visit as often as you like!
- Weekly technical support bulletins are provided to ensure you are always abreast of new developments.
- Our large in-house design team are constantly developing innovative new products to ensure Glasdon products perform beyond expectation. With around 20 unique new products launched every year, you can lead the market whilst others can only follow.
- All new products are thoroughly tested – videos are available to you.
- Sample material and sample products are available to help you to win business quickly.
- Comprehensive product launch information is provided to ensure you quickly understand all the features and benefits of each Glasdon product.
- Environmental focus – our energy efficient manufacturing process utilises recycled material whenever possible. All products are 100% recyclable at the end of their long service life. Ongoing environmental improvement is guaranteed through our ISO14001 accreditation.
- A dedicated price list for distributors provides the very best value for typical order volumes. We provide further discount for larger orders requiring complete sea containers. Your profit margin should be attractive!
- Regular promotional discounts ensure you always have offers to tempt your customers to buy something new.
- Flexible open account terms are usually available. Alternatively, we can help you to arrange bank guarantees, ILC's or documentary collections.
- We will help you to develop your website to increase your visibility. Our team of graphic designers can provide product images, testing/installation videos, language translation, and design guidance if you need it.
- E-Mail marketing is an affordable means of generating new enquiries. We can assist with the design of your message, and the recording of results.
- Trade show support is available. We provide posters, leaflets, sample products and sometimes personnel to ensure you generate exciting sales enquiries.
- Glasdon products are supplied to some of the world's most recognised companies, many of whom choose to personalise their Glasdon product with their own logo or message. Glasdon pioneered this service and our expertise will help you to attract high profile customers. Our free visual pre-sale presentation service will be available to you whenever you need it, just send us a logo and leave the rest to us!
- Whilst we have an extensive range of standard colour options, we know some customers require a unique solution. Our flexible production team is on hand to talk you through the options available to ensure customer satisfaction.
Our international operations team can arrange delivery to your site or to your nearest sea port or air port. All export/import documentation is completed in accordance with your specific requirements. Under some circumstances, you may arrange to collect your goods from our factory.
Glasdon products are renowned for reliability and durability. Our distributors rarely have to deal with post-sale problems. However, if you do need assistance, we have a team of technical and quality assurance experts to deal with any enquiry from your customer. ISO9001 quality assurance certification ensures we have the procedures in place to react quickly and accurately.
A very high proportion of Glasdon customers return to buy from us again, and again, and again. Customer satisfaction is our goal - through superior product design and production, to excellent customer service.